With FRITZ!App WLAN you can keep an eye on your wireless network at all times. Use the FRITZ!App WLAN for an easy connection from your Android smartphone or tablet to the wireless LAN of your. Opening the FRITZ!Box user interface. You can easily open the user interface on all computers, smartphones, or tablets connected to the FRITZ!Box (for example over Wi-Fi) by entering the address in a web browser. Then you can configure all of the FRITZ!Box functions and view detailed information about the product, your access, and connections in the user interface. Click 'Home Network' in the FRITZ!Box user interface. Click 'Network' in the 'Home Network' menu. Click on the 'Network Connections' tab. Click the (Edit) button for the device you want to configure. Enable the option 'Start this computer automatically as soon as it is accessed from the internet'. AVM devices that support WPS include FRITZ!Box Fon WLAN 7270/7240 and FRITZ!Box WLAN 3270. Connecting Using the Online Wizard (page 13) Page 11 / Advanced Settings / WLAN / Security” menu on the “WPS (WiFi Protected Setup) - Quick Connec- tion” settings page. Once you have connected the FRITZ!WLAN Repeater, the display shows a circle. Enter the FRITZ!Box's network key in the 'Security key' field and click on 'OK'. If the message 'You can also connect by pushing.' Is displayed, you can also push the 'WLAN WPS' button on the FRITZ!Box to manually establish the Wi-Fi connection. Now the Wi-Fi connection is established and the Wi-Fi symbol indicates the field strength.
You're having problems with your Wi-Fi? The Wi-Fi connection keeps dropping? ✔ Here's how to solve your connection problems.
The Wi-Fi connection to the FRITZ!Box or a FRITZ!Repeater, FRITZ!Powerline adapter, or an additional FRITZ!Box in the FRITZ! Mesh drops frequently.
Simply proceed as described below. After each measure, check whether the problem is solved.
Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.
1 Checking the event log of the FRITZ!Box
- Click 'System' in the FRITZ!Box user interface.
- Click 'Event Log' in the 'System' menu.
- Check whether events also took place before the time when the error occurred, or whether only events are shown that took place after the error occurred.
- If events are also displayed that took place before the time the error occurred, proceed with the next section.
- If only those events are displayed that took place after the error occurred, follow the steps in our guide FRITZ!Box restarts occasionally.
2 Updating FRITZ!OS and Wi-Fi software
Updates contain improvements, bug fixes, and new functions. Therefore, install the latest FRITZ!OS and software versions on all FRITZ! products and wireless devices:
Installing the latest FRITZ!OS for the FRITZ!Box
Installing the latest FRITZ!OS for the Mesh Repeater
The following steps are only necessary if you are using one or more Mesh Repeaters in the home network of your FRITZ!Box:
- Click 'Home Network' in the FRITZ!Box user interface.
- Click 'Mesh' in the 'Home Network' menu.
- Click 'Perform update' next to the respective Mesh Repeater.
Installing the latest software for the wireless device
- Install the latest software version for the wireless device (for example Android, iOS) or the latest driver for the computer's wireless network adapter (for example from the Intel Download Center).
Note:Refer to the device's manufacturer for information on how to update, for example consult the manual.
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3 Optimizing the FRITZ!Box's Wi-Fi settings
Setting Wi-Fi channel settings automatically
In the factory settings, the FRITZ!Box evaluates the Wi-Fi environment and the connection quality of the wireless devices at regular intervals. Based on this evaluation, it automatically selects the best Wi-Fi channel settings. If you disabled the automatic adjustment of Wi-Fi channel settings, enable it again:
- Click 'Wi-Fi' in the FRITZ!Box user interface.
- Click 'Wi-Fi Channel' ('Radio Channel') in the 'Wi-Fi' ('Wireless') menu.
- Enable the option 'Set Wi-Fi channel settings automatically (recommended)'.
- Click 'Apply' to save the settings. Now Wi-Fi connections to the FRITZ!Box are briefly cleared and then automatically re-established.
Adjusting the name of the Wi-Fi network (SSID)
- Click 'Wi-Fi' in the FRITZ!Box user interface.
- Click 'Wi-Fi Network' ('Radio Network') in the 'Wi-Fi' ('Wireless') menu.
- Disable the option 'Different names for the Wi-Fi networks on 2.4 and 5 GHz' in order to use the same name (SSID) for both Wi-Fi networks. Only then can the FRITZ!Box automatically steer your wireless devices to the ideal frequency band ('band steering').
- Enable the option 'Name of the Wi-Fi network visible'. This way, all wireless devices can establish a connection to the FRITZ!Box and the FRITZ!Box can optimally control your wireless devices in the Mesh ('Mesh Wi-Fi Steering').
- Enter a unique name in the field 'Name of the Wi-Fi network (SSID)'. This prevents your wireless devices from trying to connect to the wrong wireless router if there are Wi-Fi networks with the same name in the area.
- Click 'Apply' to save the settings. All Wi-Fi connections to the FRITZ!Box are cleared when the new Wi-Fi network name is adopted. You must then reconfigure the Wi-Fi connections to the FRITZ!Box.
4 Optimizing the Mesh settings
The following steps are only necessary if you are using one or more Mesh Repeaters in the home network of your FRITZ!Box:
Checking the Mesh connection of the Mesh Repeater
- Click 'Home Network' in the FRITZ!Box user interface.
- Click 'Mesh' in the 'Home Network' menu.
- If a Mesh Repeater is not marked with the Mesh symbol in the Mesh Overview, follow the steps in the corresponding guide:
Enabling the adoption of Mesh settings
- Click 'Access to Home Network' in the user interface of the Mesh Repeater. If you are using a FRITZ!Box as the Mesh Repeater:
- Click 'Home Network' and then 'Mesh'.
- Click on the 'Mesh Settings' tab.
- Enable the option 'Adopt settings enabled'.
- Click 'Apply' to save the settings.
5 Removing USB 3.0 devices from the FRITZ!Box
- For testing purposes, remove all of the USB 3.0 devices from the FRITZ!Box's USB ports.
- If the problem no longer occurs, a USB device was interfering with the Wi-Fi connection. Eliminate the interference caused by the USB device.
6 Optimizing the position
Finding the ideal location for the FRITZ!Box
- If possible, place the FRITZ!Box in a centrally located room. The FRITZ!Box has omnidirectional antennas. The Wi-Fi signal is therefore emitted spherically in all directions.
- Do not place the FRITZ!Box directly in the corner of a room.
- Place the FRITZ!Box so that it is as unobstructed as possible, i.e. not directly in back of or under an obstacle such as pieces of furniture or a heater.
- Place the FRITZ!Box as high in the room as possible, for example on a shelf.
- Place the FRITZ!Box so that there are as few obstacles as possible between it and the wireless devices. Even small objects in the immediate vicinity of your FRITZ!Box can greatly reduce the range of the Wi-Fi signal. Especially metallic objects or objects containing water, for example radiators, refrigerators, or houseplants, significantly reduce the quality of the Wi-Fi signal.
- Place the FRITZ!Box away from other radio transmitters, such as microwaves, wireless speakers, or Bluetooth devices.
Finding the ideal location for the Mesh Repeater
The following steps are only necessary if you are using one or more Mesh Repeaters in the home network of your FRITZ!Box:
- Position the Mesh Repeater where the quality of the FRITZ!Box's Wi-Fi signal is good. You can find tips on positioning it in the guide Finding the ideal location for the Mesh Repeater.
Now the FRITZ!Box and the wireless devices are ideally configured. If the Wi-Fi connections of individual wireless devices still drop, then the problem lies with the respective wireless devices. The manufacturer of the wireless devices may be able to give you advice on how to solve the problem.
However, if Wi-Fi connections continue to drop after a certain distance, this is due to the Wi-Fi environment or the range of the wireless devices. In this case you can use a Mesh Repeater to increase the range and stability of the Wi-Fi network.
Similar errors:
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You can easily open the user interface on all computers, smartphones, or tablets connected to the FRITZ!Box (for example over Wi-Fi) by entering the address http://fritz.box in a web browser. Then you can configure all of the FRITZ!Box functions and view detailed information about the product, your access, and connections in the user interface.
You do not have to set up the FRITZ!Box to open the user interface. Internet access is also not required.
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Please note:
- You can either enter http://fritz.box or the IP address of the FRITZ!Box (http://192.168.178.1 in the factory settings) to open the user interface. In addition, you can always use the emergency IP http://169.254.1.1 to access the FRITZ!Box.
- It is not possible to call up the user interface via the guest access.
- Always enter the complete address http://fritz.box. If you enter the address without the 'http://', for example, the web browser may start a web search instead of opening the user interface.
Fig.: Entering the complete address of the user interface in the address field of the web browser
- If you connected two FRITZ!Boxes, you can use the IP address of the second FRITZ!Box to open its user interface.